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If the Base does not display a correct weight, complete thefollowing actions to correct the problem.
Display – – g indicates a weighing error. When thisweighing error occurs on the home screen, the Standard Weighing modeis automatically selected if the Automatic Weight Detection is activated,see How to Activate the Automatic Weight Detection on the WP.
You have to check the weighing device as follows.
Possible causes
Actions
There are vibrations or air drafts in the weighing area.
Use a solid and steady table: - Away from any door
- Away from any fan
Something is touching or laying on the Weighing Platform.
Clear the weighing zone and re-zero the Weighing Platform (see Weighing Settings).
The Weighing Platform zero is not correct.
See the weighing platform zeroing procedures in Weighing Settings.
To avoid weighing errors, make sure the weighing platform isclear when starting the system.
-
If the Base does not display a correct weight, complete thefollowing actions to correct the problem.
Display __g / __lb _._oz indicates a weighing error. When thisweighing error occurs on the home screen, the Standard Weighing modeis automatically selected if the Automatic Weight Detection is activated,see How to Activate the Automatic Weight Detection on the WP.
You have to check the weighing device as follows.
Possible causes
Actions
There are vibrations or air drafts affecting the scale.
Use a solid and steady table: - Away from any door
- Away from any fan.
Something is touching or laying on the Weighing Platform.
Clear the weighing zone and re-zero the Weighing Platform (see Weighing Settings).
The Weighing Platform zero is not correct.
See the weighing platform zeroing procedures in Weighing Settings
You have placed a package on the platform that is too heavy for the rate selected.
- Press [OK] to clear the error message.
- Press the [Rate] key and select a rate class that can accommodate the weight of the package.
- Press lightly on the Weigh Platform to establish the weight and postage with the new rate.
Weight of the items on WP exceeds the max capacity defined in Weighing Platform (you have placed a package on the platform that is too heavy for your Weigh platform).
- Remove the package and if possible, weigh it on another scale.
- Use Manual Weight Entry mode to enter the weight and determine the postage.
To avoid weighing errors, make sure the weighing platform isclear when starting the system.
-
If the Base does not display a correct weight, complete thefollowing actions to correct the problem.
Display – — lb _._oz indicates a weighing error. Whenthis weighing error occurs on the home screen, the Standard Weighingmode is automatically selected if the Automatic Weight Detection isactivated.
Check the weighing device as follows.
Possible causes
Actions
There are vibrations or air drafts in the weighing area.
Use a solid and steady table: - Away from any door
- Away from any fan.
Something is touching or laying on the Weighing Platform.
Clear the weighing zone and re-zero the Weighing Platform.
The Weighing Platform zero is not correct.
Zero the weighing platform
You have placed a package on the platform that is too heavy for the rate selected.
- Press [OK] to clear the error message.
- Press the [Rate] key and select a rate class that can accommodate the weight of the package. (Example: select Priority if the rate you had been using was First Class).
- Press lightly on the Weigh Platform to establish the weight and postage with the new rate.
Weight of the items on WP exceeds the max capacity defined in Weighing Platform (you have placed a package on the platform that is too heavy for your Weigh platform).
- Remove the package and if possible, weigh it on another scale.
- Use Manual Weight Entry mode to enter the weight and determine the postage.
To avoid weighing errors, make sure the weighing platform isclear when starting the system.
- Date created:
- 10/14/2016 11:50:20
- Last updated:
- 10/14/2016 11:50:29
- Product(range):
- Rate Change, IN-360, IN-750, IS-280, IS-330, IS-350, IS-240
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